Review of state farm Insurance company of United States

 State Farm

 The rank of State Farm is 7 out of top10 in Best car insurance companies

State Farm has been in the business of providing excellent automobile insurance coverage at an affordable price since 1922. Responding to our customers' needs keeps us the leader in auto insurance.

Policy Flexibility:
Though many car insurance companies run the risk of stretching themselves too thin with expanded insurance protection products for life, home, fire and other insurance needs, State Farm Insurance manages to strike a favorable, even enviable balance between the policyholder and the shareholder. What's more, State Farm, with its tens of thousands of agents and representatives nationwide and straightforward, informative website, ensures that drivers get the right amount of insurance, as opposed to more or worse, less than what is adequate.

Benefits & Discounts:
State Farm offers car insurance policyholders the clearest description of its comparatively-generous benefits. Multiple-vehicle and multiple-policies will result in a discount. As will drivers with established safe driving records. Good students that maintain a "B" average, too, are eligible for a discount. Also, vehicles with safety features like anti-theft devices and other safety features are eligible for a discount.

Like Progressive and a handful of other auto insurance agencies, State Farm offers discounts for car insurance premiums paid in full or paid automatically each month electronically.

Customer Service & Claims Timeliness:
No company can become one of the largest auto insurance agencies of 2 nations--United States and Canada--without a well-tuned, policyholder-minded customer service and claims center. Or at least not for long, anyway. State Farm ranks among the best for its day-to-day customer service, with accessible local agents and "phone-tree"-free customer service representatives for policy inquiries and claims. It is the claims process, however, that can be a complicated, time-consuming one, as State Farm has an aggressive-albeit-somewhat bureaucratic arbitration and mediation operation arm. This can be quite a benefit for State Farm car insurance policyholders, but with claimants represented by another auto insurance agency, this can often be a painstakingly long process. This is true of most car insurance agencies, but here seems to be exacerbated by its size and ubiquity.

Summary:
State Farm Insurance, like Allstate, is often as good or bad as the policyholder's agent. Accidents and incidents are typically stressful, frightening and potentially life-altering scenes. Having an agent that, despite the stress and confusion of the moment, calmly and adeptly facilitates smooth, timely repairs and uses policy tools and features to the benefit of the driver is of great import. While local agents can facilitate policy knowledge and lend the company a human face, it can also make the customer experience wildly divergent. Perhaps through careful strategy to make customer experience consistent across the country and a streamlining of the claims process, State Farm will continue to grow. For now, however, drivers looking for a quick claims process and agent-free policy access should look to GEICO, Progressive and eSurance
Ofiicial Site : http://www.statefarm.com